The arrogance of Apple and Steve Jobs has reached a new peak, as the company and its guru replied to the users complaining about signal issues with a plain “you’re doing it wrong” response. We’ve talked about the iPhone 4 reception issue here, with the apparent problem being the left hand use of the handset, interfering with its internal antennas.
Below, you can spot the email sent by Steve Jobs towards a discontent iPhone 4 user that seems to lose all reception while using the phone. We’re talking about a device that probably sold millions of units this week and this is certainly not the way to handle issues nowadays.
Should customers adapt to the product or the product to customers?